Login to your account

Forgot your password? New Customer? Sign up

Delivery & Returns Information

Delivery information below is calculated for one address per order only. For multiple delivery addresses, please contact us directly.

Republic of Ireland: Orders €100+

FREE | Tracked DHL | 2-4 Working Days

Republic of Ireland: Orders up to €100

€8 | Tracked DHL | 2-4 Working Days

United Kingdom – England, Scotland, Wales.

Tracked DHL | 5-7 Business Days
Delivery rates vary based on weight. Zone 1 (weight 0-2kg) from £21.10 ex VAT. Delivery fees will be calculated at checkout.

Northern Ireland

Tracked DHL | 2-5 Business Days
Delivery rates vary based on weight. Delivery will be calculated at checkout.

Rest of World: Switzerland, South Africa, Australia, New Zealand, China, Singapore, Japan

Tracked DHL | 7 -10 Business Days
Delivery rates vary based on weight. Delivery will be calculated at checkout.

Delivery Restrictions

Please Note the below delivery restrictions i.e. we cannot deliver to:
USA: Please go to https://ShopJamesonUS.com/ for orders to be delivered to the USA.
– Army Post Office / Fleet Post Office addresses
– PO boxes
– Parcel motels

How To Track My Order
Once your order has been completed, you will receive an email with a tracking number relating to your order.

If you need more information about your order, please email us at shop@midletondistillerycollection.com


All items are delivered to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely.

All sales are final. If your item arrives damaged or broken, you may return it for a full refund.

Any damaged items must be returned unused, in the same condition that you received it, and in its original packaging.

Refunds may only be obtained for items that arrive damaged, defective, or broken. We cannot issue refunds or accept returns for a change of mind, improper fit, delayed delivery, or similar reasons.


We do not accept exchanges for different items.

If you would like to return products due to change of mind please send us an email at shop@jamesonwhiskey.com within 14 days of receipt of the goods and provide a receipt or proof of purchase.

Please carefully pack the item(s) and send your item to the below address. We highly recommend that you insure your packages, as we are not responsible for packages lost in transit.

Midleton Distillery Collection Returns
Distillery Walk

We will contact you via email once your original goods have been received. You will be responsible for all return shipping costs.


If your product arrives damaged, broken, or defective you may request a refund or exchange. To arrange for a refund, please contact us at shop@midletondistillerycollection.com within 14 days of receipt of the goods and provide a receipt or proof of purchase and an explanation of the issue with your order.

Items sold on discount or sale are final sale and may not be refunded (or exchanged), unless the goods arrive defective or damaged, in which case you may be eligible for a refund or exchange.

Upon receipt of your email, we will contact you to confirm whether your order is eligible for return and the details of your return. Once details are confirmed, we will arrange a return document and collection of your package by DHL.

Once your return is received and inspected, you will receive an email confirmation that we have received your returned item. Your refund will then be processed, and a credit of the full purchase price (including shipping) will automatically be applied to your credit card or original method of payment, within 14 days. Refunds may take up to 2 weeks to process. Your financial institution may take longer to reflect the transaction. If 30 days have passed and you haven’t received a refund yet, please contact us.